sales-skills/sales-letterly

Letterly Platform Help

Step 1 — Gather context

If references/learnings.md exists, read it first for accumulated platform knowledge.

Ask the user:

1. What do you need help with?

   • A) Setting up Letterly (recording, transcription, rewrite options)
   • B) Configuring integrations (Zapier, webhooks, AI tools)
   • C) Content creation workflow (social posts, emails, journals)
   • D) Troubleshooting (recording failures, garbled text, sync issues)
   • E) Choosing a plan or comparing to AudioPen/TalkNotes/Voicenotes

2. What platform are you on?

   • A) iOS
   • B) Android
   • C) Web
   • D) macOS

3. What's your primary use case?

   • A) Social media content creation from voice
   • B) Quick emails and messages
   • C) Personal journaling / thought capture
   • D) Professional note-taking
   • E) Multilingual content

Skip-ahead rule: if the user's prompt already contains enough context, skip to Step 2.

Step 2 — Route or answer directly

| If the question is about... | Route to... | |---|---| | Comparing note-takers across platforms | /sales-note-taker [question] | | Reviewing a specific sales call | /sales-call-review [question] | | Sales coaching program design | /sales-coaching [question] | | Connecting Letterly to CRM via Zapier/webhooks | /sales-integration [question] |

If the question is Letterly-specific, continue to Step 3.

Step 3 — Letterly platform reference

Read references/platform-guide.md for the full platform reference — features, pricing, rewrite options, integrations, workflow patterns.

Answer the user's question using only the relevant section. Don't dump the full reference.

Step 4 — Actionable guidance

You no longer need the platform guide — focus on the user's specific situation.

• Voice-to-content workflow: Record → AI transcribes → pick rewrite option (social post, email, to-do, etc.) → copy/share → optionally send via Zapier
• Custom rewrite workflow: Create a custom rewrite with specific instructions → apply to any recording for consistent output formatting
• Automation pattern: Zapier "Note Created" or webhook → route to Notion, Google Docs, Slack, email, or any connected app
• Multilingual workflow: Record in any of 90+ languages → Letterly transcribes and rewrites → optionally translate to another language

If you discover a gotcha, workaround, or tip not covered in references/learnings.md, append it there.

Gotchas

Best-effort from research — review these, especially items about plan-gated features and integration gotchas that may be outdated.

• 15-minute recording limit — each recording session caps at 15 minutes. For longer sessions, split into multiple recordings. There's no way to extend this.
• No audio file upload — you must record directly in the app. Cannot import existing MP3/WAV files for processing. If you need upload support, consider AudioPen or TalkNotes.
• No search feature — as notes accumulate, finding older recordings is difficult. Use tags aggressively to organize. This is the most-requested missing feature.
• Per-device licensing — AppSumo LTD plans are device-limited (1/2/4 devices). Adding a new device requires upgrading or purchasing another license.
• Ghost text on empty recordings — if you start recording without speaking and stop, the app may generate random text. Delete these immediately.
• No speaker diarization — single-speaker only. Not suitable for multi-person meetings or interviews.
• Zapier integration reliability — some users report automations not triggering consistently. Test thoroughly before relying on it for production workflows.
• No public API — integration is Zapier and webhooks only. No REST endpoints for custom development.

Related skills

• /sales-note-taker — Compare AI note-takers across platforms, choose the right one for your team, or wire transcripts into CRM. Install: npx skills add sales-skills/sales --skill sales-note-taker -a claude-code
• /sales-audiopen — AudioPen platform help — closest competitor with custom writing styles, SuperSummaries, and one-time payment. Install: npx skills add sales-skills/sales --skill sales-audiopen -a claude-code
• /sales-voicenotes — Voicenotes platform help — voice notes with Ask AI search, Obsidian/Notion sync, and 9 Zapier triggers. Install: npx skills add sales-skills/sales --skill sales-voicenotes -a claude-code
• /sales-talknotes — TalkNotes platform help — 100+ pre-made templates for structured voice-to-content. Install: npx skills add sales-skills/sales --skill sales-talknotes -a claude-code
• /sales-integration — Connect Letterly to your CRM, data warehouse, or other tools via Zapier or webhooks. Install: npx skills add sales-skills/sales --skill sales-integration -a claude-code
• /sales-do — Not sure which skill to use? The router matches any sales objective to the right skill. Install: npx skills add sales-skills/sales --skill sales-do -a claude-code

Examples

User: "I record voice memos while walking and want them to automatically become Twitter/X posts — how do I set that up in Letterly?" Skill does: Explains the rewrite workflow — record voice memo → select "X post" rewrite option → AI generates tweet-length content. For automation, set up Zapier with webhook trigger → Buffer or X posting action.

User: "I bought Letterly but my recordings keep producing gibberish text that I never said" Skill does: Explains the ghost text issue — stopping a recording with no speech generates random text. Recommends deleting ghost notes, ensuring microphone permissions are granted, and checking background noise levels.

User: "I need to record a 45-minute brainstorm session — how do I handle the 15-minute limit?" Skill does: Explains the split-recording workaround — record in 15-minute chunks, tag all segments with the same tag, then manually combine the rewritten outputs. Notes that AudioPen has the same 15-min limit, while TalkNotes Plus allows 20 minutes and TalkNotes Pro allows 2 hours.

Troubleshooting

Recording produces random/ghost text

Symptom: You stop a recording and the app generates text you never said. Fix: This happens when recording is started without speech input. Delete the ghost note. Always ensure you're speaking before stopping. If the issue persists with actual speech, check microphone permissions (Settings → Letterly → Microphone) and try re-recording in a quieter environment.

Zapier automation not triggering on new notes

Symptom: Notes are created in Letterly but the Zap never fires. Fix: Verify your Letterly account is connected in Zapier — re-authorize if the connection is stale. Test with Zapier's built-in "Test trigger" first. If using webhooks instead of Zapier, verify the webhook URL is correct and the receiving endpoint returns a 200 status. Some users report intermittent trigger failures — add a Zapier filter step as a safety check.

Notes not syncing across devices

Symptom: Notes created on your phone don't appear on the web or Mac app. Fix: Ensure you're logged into the same account on all devices. Check internet connectivity — offline recordings queue for sync when back online. Force-refresh by pulling down on the note list. If the issue persists, log out and back in on the affected device. Cloud syncing improvements have been ongoing — check for app updates.