🎧 Customer Support
37 skills
github/flowstudio-power-automate-governance
tools
VerifiedTrustedOfficial
Govern Power Automate flows and Power Apps at scale using the FlowStudio MCP cached store. Classify flows by business impact, detect orphaned resources, audit connector usage, enforce compliance standards, manage notification rules, and compute governance scores — all without Dataverse or the CoE Starter Kit. Load this skill when asked to: tag or classify flows, set business impact, assign ownership, detect orphans, audit connectors, check compliance, compute archive scores, manage notification rules, run a governance review, generate a compliance report, offboard a maker, or any task that involves writing governance metadata to flows. Requires a FlowStudio for Teams or MCP Pro+ subscription — see https://mcp.flowstudio.app
29,271SKILL.mdUpdated Apr 11, 2026
github/gtm-partnership-architecture
development
VerifiedTrustedOfficial
Build and scale partner ecosystems that drive revenue and platform adoption. Use when building partner programs from scratch, tiering partnerships, managing co-marketing, making build-vs-partner decisions, or structuring crawl-walk-run partner deployment.
26,871SKILL.mdUpdated Mar 25, 2026
anthropics/ticket-deflector
testing
VerifiedTrustedOfficial
Reads a forwarded customer email or ticket, pulls order/refund status from PayPal and account history from HubSpot, drafts a tone-matched reply in the owner's writing voice, and can issue a PayPal refund with explicit owner approval. Use when the user says "draft a response," "answer this customer," "where's my order," or "I want a refund."
17,359SKILL.mdUpdated May 28, 2026
anthropics/business-pulse
devops
VerifiedTrustedOfficial
Produces a one-page cross-functional business snapshot for SMB owners — cash position (QuickBooks), sales trend (PayPal/Square), pipeline movement (HubSpot), this week's commitments (Calendar), urgent watch-list items (Gmail/Slack), and the single most important thing needing attention today. Proactively tries every available connector and gracefully scopes to whatever is connected — one connector gives a partial pulse; the full stack gives the full picture. Trigger when the user asks how the business is doing, wants a snapshot, a weekly summary, a Monday brief, or says anything like "what am I missing" or "catch me up on the business."
17,359SKILL.mdUpdated May 28, 2026
microsoft/azure-quotas
testing
VerifiedTrustedOfficial
Check/manage Azure quotas and usage across providers. For deployment planning, capacity validation, region selection. WHEN: "check quotas", "service limits", "current usage", "request quota increase", "quota exceeded", "validate capacity", "regional availability", "provisioning limits", "vCPU limit", "how many vCPUs available in my subscription".
2,074SKILL.mdUpdated Mar 22, 2026
WordPress/wp-abilities-api
tools
VerifiedTrustedOfficial
Use when working with the WordPress Abilities API (wp_register_ability, wp_register_ability_category, /wp-json/wp-abilities/v1/*, @wordpress/abilities) including defining abilities, categories, meta, REST exposure, and permissions checks for clients.
1,582SKILL.mdUpdated Mar 19, 2026
openai/twilio-taskrouter-routing
development
VerifiedTrustedCommunity
Route tasks to agents using Twilio TaskRouter. Covers Workers, Task Queues, Workflows, Reservations, skills-based routing, and common gotchas (hyphen attributes, HAS operator, reservation cascade). Use this skill for any multi-agent contact center, support queue, or AI agent escalation routing.
1,116SKILL.mdUpdated May 14, 2026
openai/twilio-sendgrid-inbound-parse
development
VerifiedTrustedCommunity
Receive inbound email via SendGrid Inbound Parse webhook. Covers MX record setup, parsed vs raw mode, handling attachments, and common pitfalls. Use when building email-to-app workflows like support ticket creation or email processing pipelines. Requires a SendGrid API key (SG.-prefix) — not applicable to the Twilio Email API (comms.twilio.com).
1,116SKILL.mdUpdated May 14, 2026
microsoft/azure-quotas
testing
VerifiedTrustedCommunity
Check/manage Azure quotas and usage across providers. For deployment planning, capacity validation, region selection. WHEN: "check quotas", "service limits", "current usage", "request quota increase", "quota exceeded", "validate capacity", "regional availability", "provisioning limits", "vCPU limit", "how many vCPUs available in my subscription".
1,099SKILL.mdUpdated Apr 7, 2026
WordPress/wp-rest-api
development
VerifiedTrustedOfficial
Use when building, extending, or debugging WordPress REST API endpoints/routes: register_rest_route, WP_REST_Controller/controller classes, schema/argument validation, permission_callback/authentication, response shaping, register_rest_field/register_meta, or exposing CPTs/taxonomies via show_in_rest.
926SKILL.mdUpdated Mar 19, 2026
lawvable/cookie-policy-malik-taiar
development
VerifiedTrustedOfficial
Guide for drafting cookie policies compliant with GDPR and the ePrivacy Directive. Includes CNIL 2020 recommendations, a reference template, and best practices. Use when drafting or revising a cookie policy for a website or application.
192SKILL.mdUpdated Mar 20, 2026
github/agent-governance
tools
VerifiedTrustedOfficial
Patterns and techniques for adding governance, safety, and trust controls to AI agent systems. Use this skill when: - Building AI agents that call external tools (APIs, databases, file systems) - Implementing policy-based access controls for agent tool usage - Adding semantic intent classification to detect dangerous prompts - Creating trust scoring systems for multi-agent workflows - Building audit trails for agent actions and decisions - Enforcing rate limits, content filters, or tool restrictions on agents - Working with any agent framework (PydanticAI, CrewAI, OpenAI Agents, LangChain, AutoGen)
25,862SKILL.mdUpdated Mar 18, 2026
anthropics/synthesize-research
research
VerifiedTrustedOfficial
Synthesize user research from interviews, surveys, and feedback into structured insights. Use when you have a pile of interview notes, survey responses, or support tickets to make sense of, need to extract themes and rank findings by frequency and impact, or want to turn raw feedback into roadmap recommendations.
11,065SKILL.mdUpdated Apr 10, 2026
anthropics/stakeholder-update
testing
VerifiedTrustedOfficial
Generate a stakeholder update tailored to audience and cadence. Use when writing a weekly or monthly status for leadership, announcing a launch, escalating a risk or blocker, or translating the same progress into exec-brief, engineering-detail, or customer-facing versions.
11,065SKILL.mdUpdated Apr 10, 2026
anthropics/metrics-review
data-ai
VerifiedTrustedOfficial
Review and analyze product metrics with trend analysis and actionable insights. Use when running a weekly, monthly, or quarterly metrics review, investigating a sudden spike or drop, comparing performance against targets, or turning raw numbers into a scorecard with recommended actions.
11,065SKILL.mdUpdated Apr 10, 2026
anthropics/contact-research
testing
VerifiedTrustedOfficial
Research a specific person using Common Room data. Triggers on 'who is [name]', 'look up [email]', 'research [contact]', 'is [name] a warm lead', or any contact-level question.
11,065SKILL.mdUpdated Apr 10, 2026
anthropics/vendor-review
development
VerifiedTrustedOfficial
Evaluate a vendor — cost analysis, risk assessment, and recommendation. Use when reviewing a new vendor proposal, deciding whether to renew or replace a contract, comparing two vendors side-by-side, or building a TCO breakdown and negotiation points before procurement sign-off.
11,065SKILL.mdUpdated Apr 10, 2026
anthropics/runbook
development
VerifiedTrustedOfficial
Create or update an operational runbook for a recurring task or procedure. Use when documenting a task that on-call or ops needs to run repeatably, turning tribal knowledge into exact step-by-step commands, adding troubleshooting and rollback steps to an existing procedure, or writing escalation paths for when things go wrong.
11,065SKILL.mdUpdated Apr 10, 2026
anthropics/research-synthesis
testing
VerifiedTrustedOfficial
Synthesize user research into themes, insights, and recommendations. Use when you have interview transcripts, survey results, usability test notes, support tickets, or NPS responses that need to be distilled into patterns, user segments, and prioritized next steps.
11,065SKILL.mdUpdated Apr 10, 2026
anthropics/ticket-triage
development
VerifiedTrustedOfficial
Triage and prioritize a support ticket or customer issue. Use when a new ticket comes in and needs categorization, assigning P1-P4 priority, deciding which team should handle it, or checking whether it's a duplicate or known issue before routing.
11,065SKILL.mdUpdated Apr 10, 2026