openai/zoom-contact-center-android
plugins/zoom/skills/contact-center/android/SKILL.md
Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.
$ install --global
skillsauthnpx skillsauth add openai/plugins zoom-contact-center-androidInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
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Last scanned: May 20, 2026, 6:46 AM121.4s7 files scanned
SKILL.md
- name:
- zoom-contact-center-android
- description:
- Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.
Zoom Contact Center SDK - Android
Official docs:
- https://developers.zoom.us/docs/contact-center/android/
- https://marketplacefront.zoom.us/sdk/contact/android/index.html
Quick Links
- concepts/sdk-lifecycle.md
- examples/service-patterns.md
- references/android-reference-map.md
- troubleshooting/common-issues.md
SDK Surface Summary
- SDK manager:
ZoomCCInterface - Channel services:
getZoomCCChatService()getZoomCCVideoService()getZoomCCZVAService()getZoomCCScheduledCallbackService()- Campaign support via web campaign service and campaign metadata.
Hard Guardrails
- Initialize SDK in
Application.onCreate. - Use
ZoomCCItemto define channel + identifiers. - Use
entryIdfor chat/video/ZVA. - Use
apiKeyfor scheduled callback and campaign mode. - Release services on teardown.
Common Chains
- Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
- Contact Center API automation: ../../rest-api/SKILL.md
Operations
- RUNBOOK.md - 5-minute preflight and debugging checklist.
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