skills/product-positioning-doc/SKILL.md
Write a product positioning document and messaging framework. Use when asked to define product positioning, write a positioning statement, build a messaging framework, or create a messaging hierarchy. Produces a complete positioning doc with category definition, target customer, differentiation, proof points, messaging pillars, and persona-specific messaging.
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This skill produces a complete product positioning document following the April Dunford positioning methodology. Output covers category definition, target customer, unique attributes, proof points, and a messaging hierarchy — ready to align GTM, marketing, sales, and product teams.
Ask the user for these if not provided:
Version: [1.0] Owner: [PMM / Founder / Marketing lead] Date: [Date] Status: [Draft / Reviewed / Approved] Approved by: [Names — this document must be signed off by product, marketing, and sales leadership before use]
[2–3 sentences describing why positioning is being done now. Is this a new product, a pivot, a segment expansion, or a rebrand? What triggered this work?]
Positioning objective: [e.g. Move from being perceived as a reporting tool to being the category leader in revenue intelligence for mid-market SaaS]
What category does this product compete in?
This is the frame of reference your customer uses to understand what the product is. Choose the wrong category and everything downstream — competitors, value, messaging — is wrong.
Category: [e.g. Customer data platform / Revenue intelligence / No-code automation / Modern data stack]
Why this category, not [alternative category]? [1–2 sentences on why this framing serves the customer's understanding better than adjacent categories]
Category maturity:
Be precise. Vague targeting produces vague positioning.
| Dimension | Description | |---|---| | Primary buyer / decision-maker | [e.g. VP of Revenue Operations at B2B SaaS companies with 100–500 employees] | | Primary user | [e.g. Revenue operations analysts and sales ops managers] | | Company profile | [Industry, size, growth stage, technology stack] | | Business context | [What is happening in their world that makes them a buyer right now?] | | Trigger event | [What just happened that makes them start looking for a solution? — e.g. Sales team grew past 20 reps, forecast accuracy became a board question] |
Who this is NOT for: [Be explicit about who to exclude — this sharpens the positioning for those who are a fit]
What do buyers use today when they don't have your product? List all real alternatives — not just direct competitors.
| Alternative | Who uses it | Why buyers choose it | What they sacrifice | |---|---|---|---| | [Direct competitor — e.g. Gong] | [Enterprise sales teams] | [Market leader, strong brand, sales coaching features] | [Price, complexity, implementation time] | | [Adjacent tool — e.g. Salesforce reports] | [CRM-native users] | [Already have it, no additional cost] | [No AI analysis, manual reporting, siloed data] | | [Status quo — e.g. spreadsheets + manual tracking] | [SMB, early-stage] | [Free, flexible, no change management] | [Time-consuming, error-prone, not scalable] | | [Build in-house] | [Tech companies with data teams] | [Custom to their exact needs] | [Engineering cost, maintenance burden, 12+ month timeline] |
Key insight: [What does this competitive landscape tell you about what your positioning must emphasise? e.g. "Every alternative either costs too much or requires too much manual work — positioning must nail 'fast time to value' and 'right-sized for mid-market'"]
These are the features or capabilities your product has that alternatives genuinely cannot match — or cannot match at the same level. Do not list features that competitors also have.
| Attribute | What it is | What it enables (outcome) | Why competitors can't match it | |---|---|---|---| | [e.g. Real-time CRM sync] | [Bidirectional sync with any CRM in <5 min] | [Reps see clean data in the tools they already use — no toggle between systems] | [Legacy competitors require 3-month integration projects; Salesforce-native tools only work in SFDC] | | [e.g. Natural language querying] | [Ask questions in plain English, get data visualisations] | [Anyone on the revenue team can answer their own questions without SQL or waiting for an analyst] | [BI tools require analyst training; direct competitors have rigid dashboards] | | [...] | [...] | [...] | [...] |
The core differentiation thesis: [1–2 sentences that unite the above attributes into a single "why we win" statement — this is internal language, not customer-facing yet]
Back up the differentiation claims with evidence:
| Claim | Proof point | Source | |---|---|---| | [Fastest time to value] | [Average customer is live in 4 hours vs 3 months for legacy alternatives] | [Customer data — average across [X] accounts] | | [Better forecast accuracy] | [Customers achieve X% improvement in forecast accuracy within 90 days] | [Case study: [Company Name] — link] | | [Loved by operators, not just managers] | [NPS of X among end users; 4.8/5 on G2 for ease of use] | [G2 reviews, internal NPS survey] |
Proof gaps: [Are there claims you're making that you don't yet have evidence for? List them — they are either research projects or risks to the positioning]
The classic positioning template — internal only, never used verbatim in marketing:
For [target customer] who [trigger event or problem statement], [Product name] is a [category] that [primary differentiated value — the outcome, not the feature]. Unlike [primary alternative], [Product name] [the key thing that makes you different and better].
Draft positioning statement:
For [VP Revenue Ops at B2B SaaS companies with 50–500 reps] who [struggle to forecast accurately as the sales team scales], [Product Name] is a [revenue intelligence platform] that [gives every rep and manager accurate, real-time pipeline visibility without any analyst overhead]. Unlike [Salesforce dashboards and manual reporting], [Product Name] [syncs automatically, surfaces risks before they become missed quarters, and needs no configuration by IT or data teams].
Translate the positioning into customer-facing language at three levels:
[The simplest possible statement of what you do and for whom. Used in ads, hero sections, email signatures.]
Options to test:
[Used in the hero section of the website, email subject lines, and sales decks. Must be instantly clear.]
[e.g. "[Product Name] gives revenue teams real-time pipeline visibility and accurate forecasting — without spreadsheets, custom reports, or waiting for an analyst. Get live in 4 hours, not 4 months."]
[Used in PR, partnership briefs, longer sales emails, and About Us pages.]
[e.g. "[Product Name] is the revenue intelligence platform built for mid-market SaaS teams. Unlike legacy BI tools that require analyst configuration or CRM dashboards that only show what's already happened, [Product Name] automatically syncs your entire revenue stack, surfaces AI-driven risk signals, and lets any rep or manager ask questions in plain English. [X] customers use [Product Name] to call their quarters with confidence. Average time to live: 4 hours."]
The core positioning is the same, but different buyers care about different aspects:
| Persona | Their primary concern | Lead message | Proof point to use | |---|---|---|---| | VP Revenue Operations | Forecast accuracy, board credibility | "Call your quarter with confidence" | [X% improvement in forecast accuracy across N customers] | | Head of Sales | Rep productivity, pipeline visibility | "Your reps close more, not admin more" | [X hours/week saved per rep] | | CEO / CFO | Revenue predictability, cost | "Stop being surprised by quarters" | [ROI: £X saved vs X headcount required to replicate manually] | | Sales Rep | Ease of use, not adding to workload | "It works in the tools you already use" | [Ease of use NPS, G2 reviews] |
Do say:
Don't say:
Positioning only works if it's implemented consistently:
| Team | What they need | Format | Owner | When | |---|---|---|---|---| | Marketing | Tagline, value prop, messaging hierarchy | This doc + messaging playbook | PMM | [Date] | | Sales | Competitive positioning, objection responses | One-pager + deck | Sales enablement | [Date] | | Product | Category definition, target customer | Shared doc + roadmap input | PMM + PM | [Date] | | Leadership | Full positioning narrative | This doc | PMM | [Date] |
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