mohitagw15856/patient-communication
skills/patient-communication/SKILL.md
Write clear, plain English patient communications for any healthcare context. Use when asked to write a patient letter, patient information leaflet, appointment letter, test results letter, discharge summary for patients, or health education content. Targets accessible reading level with clear next steps.
$ install --global
skillsauthnpx skillsauth add mohitagw15856/pm-claude-skills patient-communicationInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
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Last scanned: Apr 30, 2026, 12:31 PM14.6s1 file scanned
SKILL.md
- name:
- patient-communication
- description:
- Write clear, plain English patient communications for any healthcare context. Use when asked to write a patient letter, patient information leaflet, appointment letter, test results letter, discharge summary for patients, or health education content. Targets accessible reading level with clear next steps.
Patient Communication Skill
Writes patient-facing healthcare communications in plain, accessible language — targeting UK Grade 6 / US Grade 8 reading level.
WARNING: All patient communications must be reviewed and approved by a qualified healthcare professional before sending. This skill produces drafts only.
Required Inputs
- Communication type (appointment letter / results letter / discharge info / patient leaflet / consent info / health education)
- Clinical context
- Key messages (what the patient must understand and do)
- Tone (reassuring / informative / urgent)
- Specific instructions or next steps
- Contact details for queries
Output Structure
Type A: Patient Letter
[Date]
Dear [Patient name],
Re: [Clear subject line in bold]
[Opening paragraph: State clearly what this letter is about. No preamble.]
[Main content — short paragraphs, 2-3 sentences each. Bullet points for instructions. Bold anything the patient must do or remember.]
What happens next:
- [Action 1 — specific with timeframe]
- [Action 2]
If you have questions: Contact us at [phone] between [hours] or email [address].
If you feel unwell before your appointment, please [specific instruction].
Yours sincerely, [Name, Title, Department]
Type B: Patient Information Leaflet
[Plain language title]
What is [topic]? [2-3 plain English sentences. Explain technical terms immediately.]
Why has this been recommended for me? [Personalised clinical reason in patient terms]
What will happen? [Numbered step by step]
What are the benefits? [Honest statement]
What are the risks? [Common first, then rare but serious. Use frequencies: "About 1 in 10 people..." not "10% incidence"]
What should I do to prepare? [Specific instructions]
When should I contact someone? [Specific signs — not vague. "Temperature above 38C" not "if you feel unwell"]
Type C: Test Results Letter
Your [test name] results — [Normal / Abnormal] — stated in the FIRST sentence, never paragraph 3.
[What this means in plain English]
What happens next: [Clear next steps. If no action, say so explicitly.]
Plain Language Rules (apply to all types)
- Maximum 2 syllables per word where possible
- Maximum 20 words per sentence
- Active voice: "We will contact you" not "You will be contacted"
- Spell out all acronyms on first use
- No Latin: "twice daily" not "bd"
- Use "you" and "we" throughout
- Numbers as digits: "2 tablets" not "two tablets"
Quality Checks
- [ ] Written at or below Grade 8 reading level (short words, short sentences)
- [ ] Active voice used throughout ("We will contact you" not "You will be contacted")
- [ ] Results letter states the result in the first sentence
- [ ] Next steps are specific and include timeframes
- [ ] No Latin or acronyms without explanation
- [ ] Disclaimer that clinical review is required before sending
Example Trigger Phrases
- "Write a patient letter about [topic]"
- "Create a patient information leaflet for [procedure]"
- "Write a plain English results letter for [test]"
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