zoom/contact-center/android
skills/contact-center/android/SKILL.md
Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.
$ install --global
skillsauthnpx skillsauth add zoom/zoom-plugin contact-center/androidInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
Security Scan Results
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TrivyContainer and dependency vulnerability scanner
95%
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SemgrepStatic code analysis for vulnerabilities
95%
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mcp-scan (Snyk)Model Context Protocol security validation
95%
Skipped
Snyk (dep)Open source security scanning
50%
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Socket.devSupply chain security analysis
50%
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VirusTotalMulti-engine malware detection
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CrowdStrikeAdvanced threat intelligence
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OSV-ScannerOpen Source Vulnerability database check
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OWASP Dep-Check
50%
Last scanned: Apr 29, 2026, 1:49 PM9.7s1 file scanned
SKILL.md
- name:
- contact-center/android
- description:
- Zoom Contact Center SDK for Android. Use for native Android chat/video/ZVA/scheduled callback integrations, campaign mode, service lifecycle, and rejoin handling.
- user-invocable:
- false
Zoom Contact Center SDK - Android
Official docs:
- https://developers.zoom.us/docs/contact-center/android/
- https://marketplacefront.zoom.us/sdk/contact/android/index.html
Quick Links
- concepts/sdk-lifecycle.md
- examples/service-patterns.md
- references/android-reference-map.md
- troubleshooting/common-issues.md
SDK Surface Summary
- SDK manager:
ZoomCCInterface - Channel services:
getZoomCCChatService()getZoomCCVideoService()getZoomCCZVAService()getZoomCCScheduledCallbackService()- Campaign support via web campaign service and campaign metadata.
Hard Guardrails
- Initialize SDK in
Application.onCreate. - Use
ZoomCCItemto define channel + identifiers. - Use
entryIdfor chat/video/ZVA. - Use
apiKeyfor scheduled callback and campaign mode. - Release services on teardown.
Common Chains
- Contact Center app and engagement context: ../../zoom-apps-sdk/SKILL.md
- Contact Center API automation: ../../rest-api/SKILL.md
Operations
- RUNBOOK.md - 5-minute preflight and debugging checklist.
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