team-telnyx/10dlc-registration

10DLC Registration

Register for 10DLC (10-Digit Long Code) to enable A2P SMS in the USA.

Quick Start with Scripts

# Interactive registration wizard
./scripts/register.sh

# Check status of brands/campaigns
./scripts/status.sh

# Assign a phone number to a campaign
./scripts/assign.sh +15551234567 <campaign-id>

Prerequisites

• Telnyx CLI installed: npm install -g @telnyx/api-cli
• API key configured: telnyx auth setup
• At least one US phone number

Quick Start

Interactive wizard (easiest):

telnyx 10dlc wizard

Manual Registration

Step 1: Create Sole Proprietor Brand

telnyx 10dlc brand create --sole-prop \
  --display-name "Your Business Name" \
  --phone +15551234567 \
  --email [email protected]

Step 2: Verify Brand (if required)

telnyx 10dlc brand get <brand-id>
telnyx 10dlc brand verify <brand-id> --pin 123456

Step 3: Create Campaign

telnyx 10dlc campaign create \
  --brand-id <brand-id> \
  --usecase CUSTOMER_CARE \
  --description "Customer notifications and support" \
  --sample-message-1 "Your order #12345 has shipped." \
  --sample-message-2 "Reply STOP to opt out."

Step 4: Assign Phone Number

telnyx 10dlc assign +15551234567 <campaign-id>

Step 5: Wait for Approval

telnyx 10dlc campaign get <campaign-id>

Use Cases

| Use Case | Description | |----------|-------------| | 2FA | Auth codes | | CUSTOMER_CARE | Support messages | | ACCOUNT_NOTIFICATION | Account alerts | | DELIVERY_NOTIFICATION | Shipping updates | | MIXED | Multiple purposes |

List all: telnyx 10dlc usecases

Status Commands

telnyx 10dlc brand list
telnyx 10dlc campaign list
telnyx 10dlc assignment status +15551234567

Troubleshooting

Common Errors

| Error | Cause | Solution | |-------|-------|----------| | Brand verification required | Sole proprietor brands need phone verification | Check email/SMS for PIN, run telnyx 10dlc brand verify <id> --pin <code> | | Campaign rejected: insufficient description | Description too vague | Be specific about message purpose, include business context | | Sample messages must include opt-out | Missing STOP instructions | Add "Reply STOP to unsubscribe" to sample messages | | Phone number already assigned | Number linked to another campaign | Run telnyx 10dlc unassign +1... first | | Brand pending | Still under review (24-72h typical) | Wait and check status with telnyx 10dlc brand get <id> | | Invalid use case for sole proprietor | Some use cases restricted | Sole prop limited to: 2FA, CUSTOMER_CARE, DELIVERY_NOTIFICATION, ACCOUNT_NOTIFICATION | | Rate limit exceeded | Too many API calls | Wait 60s and retry |

Debug Tips

# Verbose output for debugging
telnyx 10dlc brand get <id> --json

# Check number assignment status
telnyx 10dlc assignment status +15551234567

# List all campaigns with details
telnyx 10dlc campaign list --json | jq '.data[] | {id, status, usecase}'

Timeline Expectations

| Step | Typical Time | |------|--------------| | Brand creation | Instant | | Brand verification | 1-5 minutes (PIN via SMS/email) | | Brand approval | 24-72 hours | | Campaign review | 24-48 hours | | Number assignment | Instant (after campaign approved) |

Getting Help

• Telnyx docs: https://developers.telnyx.com/docs/messaging/10dlc
• Support portal: https://support.telnyx.com
• API status: https://status.telnyx.com

Pricing

Brand and campaign registration: Free