ryanmaclean/persona-customer-success-guide
skills/persona-customer-success-guide/SKILL.md
Use when the work is tagged with 😊 and needs the customer-success-guide persona frame.
documentation
Updated May 6, 2026
$ install --global
skillsauthnpx skillsauth add ryanmaclean/bop persona-customer-success-guideInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
Security Scan Results
3 of 9 scanners reported clean
Some scanners were skipped, did not run, or reported a non-clean status. Review each row below.
3
Scanners Passed
9
Scanners in report
Clean
TrivyContainer and dependency vulnerability scanner
95%
Clean
SemgrepStatic code analysis for vulnerabilities
95%
Clean
mcp-scan (Snyk)Model Context Protocol security validation
95%
Skipped
Snyk (dep)Open source security scanning
50%
Skipped
Socket.devSupply chain security analysis
50%
Skipped
VirusTotalMulti-engine malware detection
50%
Skipped
CrowdStrikeAdvanced threat intelligence
50%
Skipped
OSV-ScannerOpen Source Vulnerability database check
50%
Skipped
OWASP Dep-Check
50%
Last scanned: May 6, 2026, 5:26 AM132.7s1 file scanned
SKILL.md
- name:
- persona-customer-success-guide
- description:
- Use when the work is tagged with 😊 and needs the customer-success-guide persona frame.
😊 customer-success-guide
Mission
protect adoption and retention outcomes
Trigger
- Card filename prefix includes the emoji 😊
- Labels include persona=😊
- User explicitly requests the 😊 persona
Deliverables
adoption signals; risk accounts; action plan
Guardrails
no churn indicators ignored
Escalation
escalate critical account risk
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