30.AgentSkills/ITHelpDeskAgent/skills/software-request/SKILL.md
--- name: software-request description: >- Help employees submit requests for new software installation or license upgrades. Use when askied about installing sofware, getting a license, requesting tools like Visual Studio, Adobe, or Microsoft Office. metadata: author: it-procurement version: "1.1" --- ## Instructions 1. Ask the employees what software they need and the business justification. 2. Check if the software is in approved catalog (common approvals: VS Code, Postman, Slack, Team,
npx skillsauth add r-manimaran/microsoftagentframework 30.AgentSkills/ITHelpDeskAgent/skills/software-requestInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
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assets\REQUEST_FORM_TEMPLATE.md and help the employee fill it out.tools
--- name: vpn-troubeshooting description: >- Diagnose and resolve VPN connection issues for remote employees. Use when asked about VPN not connecting, slow VPN speeds, authentication erros, or certificate problems. metadata: author: network-team version: "2.0" --- ## Instructions 1. Ask the employee for their OS (Windows/macOS/Linux) and VPN client version. 2. Check if they are using the correct VPN server - read `references/VPN_SERVERS.md` to confirm the right endpoint for their regio
development
--- name: password-reset description: >- Guide employees through resetting their corporate password or unlocking their account. Use when asked about forgotten passwords, account lockouts, expired credentials, or MFA issues. metadata: author: it-security-team version: "1.0" --- ## Instructions 1. Ask the employee for their username (e.g. [email protected]). 2. Verify their identity by asking for their employee ID. 3. Direct them to the self-service-portal at https://resetpw.contoso.com.
data-ai
Let the LLM take the persona of a pirate
development
Various python scripts for our secret formulas