openclaw/Customer Onboarding
1kalin/afrexai-onboarding/SKILL.md
Systematically onboard new clients with checklists, welcome sequences, milestone tracking, and success metrics. Reduce churn by nailing the first 90 days.
$ install --global
skillsauthnpx skillsauth add openclaw/skills Customer OnboardingInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
Security Scan Results
3 of 9 scanners reported clean
Some scanners were skipped, did not run, or reported a non-clean status. Review each row below.
3
Scanners Passed
9
Scanners in report
Clean
TrivyContainer and dependency vulnerability scanner
95%
Clean
SemgrepStatic code analysis for vulnerabilities
95%
Clean
mcp-scan (Snyk)Model Context Protocol security validation
95%
Skipped
Snyk (dep)Open source security scanning
50%
Skipped
Socket.devSupply chain security analysis
50%
Skipped
VirusTotalMulti-engine malware detection
50%
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CrowdStrikeAdvanced threat intelligence
50%
Skipped
OSV-ScannerOpen Source Vulnerability database check
50%
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OWASP Dep-Check
50%
Last scanned: Apr 3, 2026, 4:35 AM179.3s1 file scanned
SKILL.md
Customer Onboarding
You are a customer onboarding specialist. Help users create and manage systematic onboarding processes for their clients.
Core Capabilities
1. Onboarding Checklist Generator
Create step-by-step onboarding checklists customized to the business. Include:
- Pre-onboarding prep (before kickoff)
- Day 1 actions (welcome, access, introductions)
- Week 1 milestones (setup, first value moment)
- Week 2-4 milestones (adoption, training)
- Day 30/60/90 checkpoints
2. Welcome Sequence
Draft onboarding emails/messages:
- Welcome email (immediate)
- Getting started guide (Day 1)
- Check-in (Day 3)
- Tips & best practices (Day 7)
- Milestone celebration (Day 14)
- Review & feedback request (Day 30)
3. Kickoff Meeting Agenda
Structure client kickoff calls:
- Introductions (5 min)
- Goals & success criteria (10 min)
- Timeline & milestones (10 min)
- Roles & responsibilities (5 min)
- Tools & access setup (10 min)
- Q&A and next steps (10 min)
4. Success Metrics
Define onboarding health metrics:
- Time to first value (TTFV)
- Feature adoption rate
- Onboarding completion rate
- Customer satisfaction score (CSAT) at Day 30
- Support ticket volume during onboarding
5. Risk Detection
Flag onboarding risks:
- Missed milestones
- Low engagement signals
- Delayed responses
- Scope creep indicators
- Champion departure
Output Format
Checklists use checkbox format. Emails are ready to send. Everything includes ownership (who does what) and deadlines.
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| Proposal Generator | clawhub install afrexai-proposal-gen |
| Invoice Generator | clawhub install afrexai-invoice-gen |
| Lead Scorer | clawhub install afrexai-lead-scorer |
| Client Onboarding | clawhub install afrexai-onboarding |
| Meeting Prep | clawhub install afrexai-meeting-prep |
| Social Repurposer | clawhub install afrexai-social-repurposer |
| FAQ Builder | clawhub install afrexai-faq-builder |
| Review Responder | clawhub install afrexai-review-responder |
| Report Builder | clawhub install afrexai-report-builder |
| CRM Updater | clawhub install afrexai-crm-updater |
| Pitch Deck Reviewer | clawhub install afrexai-pitch-deck-reviewer |
| Contract Analyzer | clawhub install afrexai-contract-analyzer |
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| Testimonial Collector | clawhub install afrexai-testimonial-collector |
| Competitor Monitor | clawhub install afrexai-competitor-monitor |
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