okx/okx-ai-support
skills/okx-ai-support/SKILL.md
Route users to OKX.AI customer support / Help Center. Use when the user wants to contact support, talk to a human, file a complaint, give feedback, report a system error or bug, or find the FAQ / help docs. Triggers: 'contact support', 'talk to a human', 'customer service', 'file a complaint', 'give feedback', 'help center', 'FAQ', 'user guide', 'system error', 'system bug', 'something is broken', 'find help docs', 'OKX AI support', 'OnchainOS support', 'human agent'.
$ install --global
skillsauthnpx skillsauth add okx/onchainos-skills okx-ai-supportInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
Security Scan Results
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Scanners in report
Clean
TrivyContainer and dependency vulnerability scanner
95%
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SemgrepStatic code analysis for vulnerabilities
95%
Clean
mcp-scan (Snyk)Model Context Protocol security validation
95%
Skipped
Snyk (dep)Open source security scanning
50%
Skipped
Socket.devSupply chain security analysis
50%
Skipped
VirusTotalMulti-engine malware detection
50%
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CrowdStrikeAdvanced threat intelligence
50%
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OSV-ScannerOpen Source Vulnerability database check
50%
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OWASP Dep-Check
50%
Last scanned: Jun 12, 2026, 7:24 AM101.7s1 file scanned
SKILL.md
- name:
- okx-ai-support
- description:
- Route users to OKX.AI customer support / Help Center. Use when the user wants to contact support, talk to a human, file a complaint, give feedback, report a system error or bug, or find the FAQ / help docs. Triggers: 'contact support', 'talk to a human', 'customer service', 'file a complaint', 'give feedback', 'help center', 'FAQ', 'user guide', 'system error', 'system bug', 'something is broken', 'find help docs', 'OKX AI support', 'OnchainOS support', 'human agent'.
- license:
- MIT
- author:
- okx
- version:
- 3.3.12
- homepage:
- https://web3.okx.com
OKX.AI Support — Customer Service Guidance
Guidance-only skill. It returns a fixed Help Center walkthrough so the user can reach OKX.AI support. It runs entirely in the conversation layer: no CLI call, no network request, no wallet or credential access, no side effects.
Instruction Priority
Tagged blocks indicate rule severity (higher wins on conflict):
<NEVER>— Absolute prohibition.<MUST>— Mandatory step.
When to use
Trigger when the user's intent is to reach help or a human, e.g.:
- Contact support / talk to a human / human agent / customer service
- File a complaint / give feedback / report a problem
- "Something is broken" / system error / system bug
- Find the help center / FAQ / help docs / user guide
Matching is semantic, not literal: non-English phrasings that carry the same help/escalation intent should trigger this skill.
<NEVER> Do not trigger on business intents (swap / trade / check balance / send / prices / portfolio / sign tx). Those route to their own skills (e.g. okx-dex-swap, okx-agentic-wallet). When a support intent and a business intent co-occur, prefer this skill only when the user's primary ask is clearly help / escalation. </NEVER>Response
<MUST> Render the script below in the user's conversation language — translate every line. Keep these literal (do NOT translate): the URL `https://okx.ai.com`, the 🔗 emoji, the button text `Start Chat` and `Continue`, and the step numbers 1–5. </MUST>You can get help through the OKX.AI Help Center:
🔗 OKX.AI Help Center: https://okx.ai.com
There you can:
* Chat with support online — talk in real time to report an issue or file a complaint
How to chat with support online:
1. Open https://okx.ai.com to go to the OKX.AI website
2. Click the support icon in the top-right navigation bar
3. In the chat window that appears, click Start Chat
4. Select your region, then click Continue
5. You're all set — you can start chatting right away
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