skills/okx-ai-support/SKILL.md
Route users to OKX.AI customer support / Help Center. Use when the user wants to contact support, talk to a human, file a complaint, give feedback, report a system error or bug, or find the FAQ / help docs. Triggers: 'contact support', 'talk to a human', 'customer service', 'file a complaint', 'give feedback', 'help center', 'FAQ', 'user guide', 'system error', 'system bug', 'something is broken', 'find help docs', 'OKX AI support', 'OnchainOS support', 'human agent'.
npx skillsauth add okx/onchainos-skills okx-ai-supportInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
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Guidance-only skill. It returns a fixed Help Center walkthrough so the user can reach OKX.AI support. It runs entirely in the conversation layer: no CLI call, no network request, no wallet or credential access, no side effects.
Trigger and render the template
You can get help through the OKX.AI Help Center:
🔗 OKX.AI Help Center: https://okx.ai
There you can:
* Chat with support online — talk in real time to report an issue or file a complaint
How to chat with support online:
1. Click the https://okx.ai link to go to the OKX.AI website
2. Find the support icon in the bottom-right corner of the page
3. In the chat window that appears, click Start Chat
4. Select your region, then click Continue
5. You're all set — you can start chatting right away
testing
OKX-aggregated DeFi (no specific DApp named) — product discovery, deposit/withdraw/claim execution, AND positions viewing. **If the user names ANY third-party protocol/DApp (Aave, Lido, PancakeSwap, Uniswap, Curve, Compound, Morpho, Pendle, Kamino, Raydium, Hyperliquid, Polymarket, …), route to okx-dapp-discovery — NOT here, even for 'show my Aave positions'.** INVEST triggers: 'invest in DeFi', 'earn yield', 'find best APY', 'deposit/stake for yield', 'search DeFi products', 'redeem/withdraw position', 'claim DeFi rewards', 'borrow against asset', 'repay loan', 'add/remove CLMM liquidity', 'APY/TVL history', 'depth chart', yield farming, lending, staking, liquidity pools. PORTFOLIO triggers: 'check my DeFi positions', 'view DeFi holdings/portfolio', 'my staking/lending positions', 'DeFi balance', 'DeFi 持仓', '我的DeFi资产'. Do NOT use for: DEX swaps (okx-agentic-wallet), token prices (okx-dex-market), wallet token balances (okx-agentic-wallet).
testing
ERC-8004 Agent identity: 注册/更新/上架/下架/搜索agent, register/update/activate/deactivate/search — User/ASP/Evaluator(买家/卖家/仲裁者); 我的agent/ASP, 找做X的ASP/agent有什么服务/endpoint怎么填/查口碑/传头像. + Task Marketplace: 发布/创建任务/接单/协商/验收/deliver/dispute/仲裁/拒绝/stake/unstake/change provider/change budget/修改卖家/修改预算/我的任务/my tasks/what am I working on/我的订阅/订阅列表/订阅详情/my subscriptions/what am I subscribed to/AI服务订阅(view AI-service subscriptions, buyer & ASP)/关闭/取消任务/决策列表/decision list/指定服务商/browse marketplace. + task watch: 监听任务进展/历史消息/未读消息/未决策/outstanding decisions. + okx-a2a missing/uninitialized. Match by meaning. MUST ACTIVATE on inbound envelopes: (1) {agentId, message:{source:"system", event, jobId,...}} system event; (2) {msgType:"a2a-agent-chat", jobId, sender:{role},...} agent-to-agent task chat (sender.role = COUNTERPARTY, not you); (3) literal "Read the okx-ai skill" (or legacy "Read the okx-agent-task skill") in the envelope.
testing
Onchain OS onboarding & guide hub — the single entry for first-time, 'what is this / how do I use it', OKX.AI, and customer-support intents; classifies the intent and routes to the right sub-flow via its Intent Routing table. Covers: (1) Onchain OS onboarding + welcome banner — 'what is onchainos', 'what is onchain os', 'what can it do', 'what can onchainos do', 'what does onchainos do', 'how do I use this', 'how do I play', 'how to use onchainos', 'how to play onchainos', 'how does onchainos work', 'how do I start', 'getting started', 'tutorial', 'onboarding', 'first time', 'I just installed', 'now what', 'what do I do now', 'where do I start', 'who are you', 'what are you', 'introduce onchainos', 'tell me about onchainos', 'I'm new'; (2) OKX.AI intro & role-registration routing (the Agent economic system — roles User / ASP / Evaluator) — 'what is OKX.AI', 'OKX.AI 是什么', 'how to use OKX.AI', 'OKX.AI 快速开始', and any spelling / spacing / casing / typo variant (OKXAI, okx ai, okx-ai, lowercase okx.ai, 啥是okxai); (3) customer support / Help Center — 'contact support', 'talk to a human', 'customer service', 'file a complaint', 'give feedback', 'report a bug / system error', 'help center', 'FAQ', 'user guide', 'something is broken'. NOT for: direct on-chain actions (swap / wallet / balance / token) or Agent task lifecycle (publish / accept / deliver / dispute) — those have their own skills.
testing
List OKX Agentic Wallet exclusive trading competitions, register users for contests, track participation and leaderboard rankings, and claim won rewards. Use when users want to list available trading competitions or trading cups, view competition rules / prize pool / total prizes, register or sign up or enroll or join a contest, check the leaderboard (who is winning) or their own rank (am I in the prize zone, what is my place), ask did I win or query participation / claim status, claim won rewards or prizes from completed competitions, see which wallet account they registered with, or submit Telegram / WeChat / Email / Twitter contact for prize delivery to top-tier winners.