gtmagents/account-health-framework
plugins/account-management/skills/account-health-framework/SKILL.md
Use to score accounts, flag risks, and standardize remediation triggers.
$ install --global
skillsauthnpx skillsauth add gtmagents/gtm-agents account-health-frameworkInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
Security Scan Results
3 of 9 scanners reported clean
Some scanners were skipped, did not run, or reported a non-clean status. Review each row below.
3
Scanners Passed
9
Scanners in report
Clean
TrivyContainer and dependency vulnerability scanner
95%
Clean
SemgrepStatic code analysis for vulnerabilities
95%
Clean
mcp-scan (Snyk)Model Context Protocol security validation
95%
Skipped
Snyk (dep)Open source security scanning
50%
Skipped
Socket.devSupply chain security analysis
50%
Skipped
VirusTotalMulti-engine malware detection
50%
Skipped
CrowdStrikeAdvanced threat intelligence
50%
Skipped
OSV-ScannerOpen Source Vulnerability database check
50%
Skipped
OWASP Dep-Check
50%
Last scanned: Apr 5, 2026, 2:46 PM10.7s2 files scanned
SKILL.md
- name:
- account-health-framework
- description:
- Use to score accounts, flag risks, and standardize remediation triggers.
Account Health Framework Skill
When to Use
- Building dashboards or scorecards for CS/account management reviews.
- Triggering proactive outreach based on usage, sentiment, or commercial shifts.
- Aligning leadership on what defines green/yellow/red customers.
Framework
- Signal Library – define categories (product usage, support, sentiment, executive alignment, commercial).
- Weighting & Thresholds – assign weights and thresholds per segment/tier.
- Automation Hooks – map scores to alerts, workflows, and CRM fields.
- Play Mapping – connect each tier to recommended plays and owners.
- Review Cadence – set refresh frequency, calibration sessions, and feedback loops.
Templates
- Health Scorecard: See
assets/health_scorecard.mdfor calculation and components. - Risk/opportunity matrix with recommended plays.
- Alert + workflow checklist for RevOps.
Tips
- Tune weights by segment to avoid false positives.
- Include qualitative inputs (exec sentiment, champion strength) to supplement data.
- Audit data sources quarterly to maintain trust in the score.
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