genesis-plan/smart-customer-service-cn
skills/smart-customer-service-cn/SKILL.md
智能客服机器人 - 24小时在线客服，自动回复、知识库管理、多渠道支持
$ install --global
skillsauthnpx skillsauth add genesis-plan/hongchen-lingjing smart-customer-service-cnInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
Security Scan Results
3 of 9 scanners reported clean
Some scanners were skipped, did not run, or reported a non-clean status. Review each row below.
3
Scanners Passed
9
Scanners in report
Clean
TrivyContainer and dependency vulnerability scanner
95%
Clean
SemgrepStatic code analysis for vulnerabilities
95%
Clean
mcp-scan (Snyk)Model Context Protocol security validation
95%
Skipped
Snyk (dep)Open source security scanning
50%
Skipped
Socket.devSupply chain security analysis
50%
Skipped
VirusTotalMulti-engine malware detection
50%
Skipped
CrowdStrikeAdvanced threat intelligence
50%
Skipped
OSV-ScannerOpen Source Vulnerability database check
50%
Skipped
OWASP Dep-Check
50%
Last scanned: Apr 4, 2026, 11:35 PM11.1s2 files scanned
SKILL.md
name: smart-customer-service-cn version: 1.0.0 description: 智能客服机器人 - 24小时在线客服，自动回复、知识库管理、多渠道支持 author: 赚钱小能手 category: business tags:
- 客服
- 机器人
- 自动回复
- 知识库
- 企业
pricing:
free:
price: 0
features:
- 每天100条消息自动回复
- 基础知识库（10个问答对）
- 单渠道接入
- 基础数据统计 basic: price: 99 cycle: monthly features:
- 无限消息自动回复
- 知识库管理（100个问答对）
- 多渠道接入（微信/QQ/网页）
- 智能学习（自动优化回复）
- 数据分析报表
- 工单系统 pro: price: 299 cycle: monthly features:
- 包含基础版所有功能
- 无限知识库条目
- AI智能对话（上下文理解）
- 情感分析（识别用户情绪）
- 多人协作管理
- API接口对接
- 自定义欢迎语
- 敏感词过滤 enterprise: price: 999 cycle: monthly features:
- 包含Pro版所有功能
- 私有化部署
- 定制开发（专属功能）
- 专属技术支持
- SLA保障（99.9%可用性）
- 多语言支持
- 智能路由（转人工客服）
- VIP专属服务群
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