.claude/skills/chro-advisor/SKILL.md
People leadership for scaling companies. Hiring strategy, compensation design, org structure, culture, and retention. Use when building hiring plans, designing comp frameworks, restructuring teams, managing performance, building culture, or when user mentions CHRO, HR, people strategy, talent, headcount, compensation, org design, retention, or performance management.
npx skillsauth add bsweet101/buckstop-rebrand chro-advisorInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
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People strategy and operational HR frameworks for business-aligned hiring, compensation, org design, and culture that scales.
CHRO, chief people officer, CPO, HR, human resources, people strategy, hiring plan, headcount planning, talent acquisition, recruiting, compensation, salary bands, equity, org design, organizational design, career ladder, title framework, retention, performance management, culture, engagement, remote work, hybrid, spans of control, succession planning, attrition
python scripts/hiring_plan_modeler.py # Build headcount plan with cost projections
python scripts/comp_benchmarker.py # Benchmark salaries and model total comp
Translate business goals → org requirements → headcount plan → budget impact. Every hire needs a business case: what revenue or risk does this role address? See references/people_strategy.md for hiring at each growth stage.
Market-anchored salary bands + equity strategy + total comp modeling. See references/comp_frameworks.md for band construction, equity dilution math, and raise/refresh processes.
Right structure for the stage. Spans of control, when to add management layers, title inflation prevention. See references/org_design.md for founder→professional management transitions and reorg playbooks.
Retention starts at hire. Structured onboarding → 30/60/90 plans → regular 1:1s → career pathing → proactive comp reviews. See references/people_strategy.md for what actually moves the needle.
Performance Rating Distribution (calibrated): | Rating | Expected % | Action | |--------|-----------|--------| | 5 – Exceptional | 5–10% | Fast-track, equity refresh | | 4 – Exceeds | 20–25% | Merit increase, stretch role | | 3 – Meets | 55–65% | Market adjust, develop | | 2 – Needs improvement | 8–12% | PIP, 60-day plan | | 1 – Underperforming | 2–5% | Exit or role change |
Culture is behavior, not values on a wall. Measure eNPS quarterly. Act on results within 30 days or don't ask.
| Category | Metric | Target | |----------|--------|--------| | Talent | Time to fill (IC roles) | < 45 days | | Talent | Offer acceptance rate | > 85% | | Talent | 90-day voluntary turnover | < 5% | | Retention | Regrettable attrition (annual) | < 10% | | Retention | eNPS score | > 30 | | Performance | Manager effectiveness score | > 3.8/5 | | Comp | % employees within band | > 90% | | Comp | Compa-ratio (avg) | 0.95–1.05 | | Org | Span of control (ICs) | 6–10 | | Org | Span of control (managers) | 4–7 |
| When... | CHRO works with... | To... | |---------|-------------------|-------| | Headcount plan | CFO | Model cost, get budget approval | | Hiring plan | COO | Align timing with operational capacity | | Engineering hiring | CTO | Define scorecards, level expectations | | Revenue team growth | CRO | Quota coverage, ramp time modeling | | Board reporting | CEO | People KPIs, attrition risk, culture health | | Comp equity grants | CFO + Board | Dilution modeling, pool refresh |
references/people_strategy.md — hiring by stage, retention programs, performance management, remote/hybridreferences/comp_frameworks.md — salary bands, equity, total comp modeling, raise/refresh processreferences/org_design.md — spans of control, reorgs, title frameworks, career ladders, founder→pro mgmtSurface these without being asked when you detect them in company context:
| Request | You Produce | |---------|-------------| | "Build a hiring plan" | Headcount plan with roles, timing, cost, and ramp model | | "Set up comp bands" | Compensation framework with bands, equity, benchmarks | | "Design our org" | Org chart proposal with spans, layers, and transition plan | | "We're losing people" | Retention analysis with risk scores and intervention plan | | "People board section" | Headcount, attrition, hiring velocity, engagement, risks |
Start with the human impact, then validate with metrics. Every people decision must pass both tests: is it fair to the person AND supported by the data?
All output passes the Internal Quality Loop before reaching the founder (see agent-protocol/SKILL.md).
company-context.md before responding (if it exists)[INVOKE:role|question]data-ai
Use when the user asks to design database schemas, plan data migrations, optimize queries, choose between SQL and NoSQL, or model data relationships.
tools
Monitors customer health, predicts churn risk, and identifies expansion opportunities using weighted scoring models for SaaS customer success. Use when analyzing customer accounts, reviewing retention metrics, scoring at-risk customers, or when the user mentions churn, customer health scores, upsell opportunities, expansion revenue, retention analysis, or customer analytics. Runs three Python CLI tools to produce deterministic health scores, churn risk tiers, and prioritized expansion recommendations across Enterprise, Mid-Market, and SMB segments.
development
Build, measure, and evolve company culture as operational behavior — not wall posters. Covers mission/vision/values workshops, values-to-behaviors translation, culture code creation, culture health assessment, and cultural rituals by stage. Use when building company values, assessing culture health, designing cultural rituals, creating culture codes, handling culture clashes, or when user mentions culture, values, culture debt, founder culture, or culture code.
testing
Technical leadership guidance for engineering teams, architecture decisions, and technology strategy. Use when assessing technical debt, scaling engineering teams, evaluating technologies, making architecture decisions, establishing engineering metrics, or when user mentions CTO, tech debt, technical debt, team scaling, architecture decisions, technology evaluation, engineering metrics, DORA metrics, or technology strategy.