skills/product-business/sales-automation/SKILL.md
Build automated sales systems. Covers outbound sequences, pipeline management, CRM automation, lead scoring, cold outreach, and follow-up workflows.
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Build systems that generate, qualify, and convert leads without manual effort per prospect.
Day 1: Email 1 — Personalized intro + specific value prop
Day 3: Email 2 — Different angle / case study
Day 7: Email 3 — Useful resource relevant to their role
Day 12: Email 4 — Short follow-up ("Circling back")
Day 20: Email 5 — Break-up email ("I won't bother you again, but...")
Email 1 — Permission + value:
Subject: [Specific observation about their company]
Hi [First name],
I noticed [specific thing about their company — job posting, product launch, funding news].
[One sentence connecting their situation to your solution].
We helped [similar company] [specific result in their world].
Worth 15 minutes to see if we could do the same for you?
[Your name]
Email 5 — Break-up:
Subject: Closing the loop
Hi [Name],
I've reached out a few times without hearing back. I'll take the hint.
If the timing is ever right to [specific outcome], you know where to find me.
Take care,
[Your name]
Rule: Never send >5 touches per sequence. Re-engage cold leads only after 90+ days with new angle.
Score each lead out of 100:
FIRMOGRAPHIC (40 points)
- Company size: 11–100 (20pts), 101–500 (15pts), 501+ (10pts), <10 (5pts)
- Industry: matches ICP (15pts), adjacent (8pts), off-ICP (0pts)
- Location: target regions (5pts), other (2pts)
BEHAVIORAL (40 points)
- Visited pricing page: 20pts
- Opened 3+ emails: 15pts
- Clicked a link: 10pts
- Replied to outreach: 40pts (auto-qualify)
DEMOGRAPHIC (20 points)
- Title: VP/Director (20pts), Manager (10pts), IC (5pts), Unknown (0pts)
Action thresholds:
- 70+: immediate sales call
- 50–69: fast-track nurture sequence
- <50: slow nurture / low priority
Trigger: Contact submits demo form
Actions:
1. Assign owner (round-robin or by territory)
2. Send confirmation email
3. Create Deal in pipeline stage "Demo Requested"
4. Notify owner via Slack
5. Set reminder: follow up if no response in 48h
Trigger: Deal idle for 14 days in "Proposal Sent"
Actions:
1. Send owner task: "Follow up with [contact]"
2. Enroll contact in "stalled deal" email sequence
3. Notify manager
Process Builder: New Lead → Score Lead → Route by Score
- High score: create Task for SDR, set follow-up date = today
- Medium score: add to drip campaign
- Low score: add to nurture list, set follow-up date = 30 days
Manual-automated hybrid (safest):
Step 1: Connection request — personalized note (300 chars max)
"Hi [Name], I noticed you [observation]. I work with [similar companies] on [outcome].
Would love to connect."
Step 2 (after connect, Day 2): Value message
Share relevant article, research, or insight (no pitch)
Step 3 (Day 5): Soft ask
"Given your focus on [topic], thought you might find [resource] valuable.
Are you currently exploring [problem area]?"
Step 4 (Day 12): Direct ask
"Happy to share how [similar company] [achieved result].
Worth 15 minutes?"
Tools: Lemlist, Apollo, Instantly, Clay (enrichment + sequencing)
Stage definitions (customize per business):
1. Prospecting — Identified, not yet contacted (0%)
2. Connected — Responded to outreach (10%)
3. Qualified — BANT confirmed (25%)
4. Demo Scheduled — Meeting booked (40%)
5. Demo Complete — Needs sent (60%)
6. Proposal Sent — Proposal reviewed (75%)
7. Negotiation — Contract review (90%)
8. Closed Won — Signed (100%)
9. Closed Lost — Not moving forward
BANT qualification:
{{company}}, {{pain_point}}, {{recent_news}} tokens| Metric | Benchmark | Action if below | |---|---|---| | Open rate (cold email) | >40% | Improve subject lines | | Reply rate (cold email) | >5% | Improve personalization, offer | | Meeting booked rate | >10% of replies | Improve CTA, social proof | | Show rate | >80% | Confirmation sequence, reminders | | Close rate | >20% | Qualify better, improve demo | | Sales cycle | Benchmark vs industry | Identify and remove blockers |
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