automateyournetwork/pagerduty-incidents
workspace/skills/pagerduty-incidents/SKILL.md
Manage and investigate incidents in PagerDuty.
$ install --global
skillsauthnpx skillsauth add automateyournetwork/netclaw pagerduty-incidentsInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
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Last scanned: Apr 20, 2026, 3:29 AM4.2s1 file scanned
SKILL.md
- name:
- pagerduty-incidents
- description:
- Manage and investigate incidents in PagerDuty.
- version:
- 1.0.0
- license:
- Apache-2.0
- author:
- netclaw
- tags:
- []
PagerDuty Incidents Skill
Manage and investigate incidents in PagerDuty.
Tools
| Tool | Description |
|------|-------------|
| list_incidents | List incidents with filters (status, urgency, time range) |
| get_incident | Get detailed incident information |
| get_alert_from_incident | Get specific alert from an incident |
| list_alerts_from_incident | List all alerts associated with an incident |
| list_incident_notes | Get notes/timeline from an incident |
| get_outlier_incident | Identify anomalous incident patterns |
| get_past_incidents | Get historical incidents for pattern analysis |
| get_related_incidents | Find related incidents by service or time |
| create_incident | Create a new incident (requires write permission) |
| manage_incidents | Acknowledge, resolve, or merge incidents |
| add_note_to_incident | Add investigation notes to incident |
| add_responders | Add additional responders to an incident |
Example Queries
List all triggered incidents
→ list_incidents(statuses=["triggered"])
Get details of a specific incident
→ get_incident(incident_id="P12ABC3")
List incidents for a service in the past hour
→ list_incidents(service_ids=["PSERVICE1"], since="1h")
Get all alerts from an incident
→ list_alerts_from_incident(incident_id="P12ABC3")
Find related incidents to investigate
→ get_related_incidents(incident_id="P12ABC3")
Workflows
Incident Investigation
- List triggered incidents:
list_incidents(statuses=["triggered"]) - Get incident details:
get_incident(incident_id="...") - Review alerts:
list_alerts_from_incident(incident_id="...") - Check for related incidents:
get_related_incidents(incident_id="...") - Add investigation notes:
add_note_to_incident(incident_id="...", note="...")
Network Outage Response
- List high-urgency incidents:
list_incidents(urgencies=["high"]) - Filter by network services:
list_incidents(service_ids=["network-core"]) - Acknowledge incident:
manage_incidents(incident_ids=["..."], type="acknowledge") - Check past incidents for patterns:
get_past_incidents(incident_id="...") - Add responders if needed:
add_responders(incident_id="...", responder_ids=["..."])
Incident Pattern Analysis
- Get historical incidents:
list_incidents(since="7d", until="now") - Identify outliers:
get_outlier_incident() - Find related incidents:
get_related_incidents(incident_id="...") - Review notes for root cause:
list_incident_notes(incident_id="...")
Prerequisites
PAGERDUTY_USER_API_KEYPagerDuty User API keyPAGERDUTY_API_HOSTAPI host (optional, for EU customers)
Server
This skill uses the pagerduty-mcp server via uvx (stdio transport).
Notes
- Write operations (create, manage, add_note) require
--enable-write-toolsflag - NetClaw requires explicit confirmation before modifying incidents
- Incident creation should integrate with ServiceNow CR workflow
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