arndvs/ux-write-user-story

UX Step 1.2 — Write User Story

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Phase: /ux-user-stories → Step 2 of 3

Write narrative-form user stories that describe each avatar's CURRENT challenge end-to-end. Stories describe pain, not your solution.

Process

1. For each avatar/goal pair, write a story that:

   • Starts where the challenge begins (or even before)
   • Narrates every step they take to accomplish their goal
   • Includes motivations, emotions, environment, reasoning
   • Covers the frustrations and friction at each step
   • Ends at task completion (or failure)

2. Write from multiple perspectives. If a user posts something and another user responds, write BOTH sides.

3. Dig for depth — find "the need behind the need":

   • Why do they use this particular tool/method?
   • Why does that matter to them?
   • What's the deeper motivation?

4. Generate both formats:

Narrative format:

### [Avatar Name]'s Story: [Goal]

[Full narrative paragraph describing current-state pain, step by step]

Formal template:

As a [user role], I want to [verb-centric behavior], so that [user value added].

Rules

• Stories describe the CURRENT challenge — NOT how your product solves it
• Include maximum detail: motivations, emotions, environment, reasoning
• Write stories for EVERY avatar, not just the primary user
• These are living documents — update after future customer calls
• "Failure is encouraged at this stage — neither costs you anything"

Output

Append to user-stories.md: User Stories section with narrative + formal template per avatar/goal.