arndvs/ux-user-testing

UX Step 7.1 — User Testing

Output "Read UX User Testing skill." to chat to acknowledge you read this file.

Phase: /ux-test-driven-design → Step 1 of 2

Create a structured test plan for live feedback sessions. Design the session script with per-screen questions that probe for benefits, value, and usability issues.

Process

1. Create the session script:

## Test Session Script

### Setup
- **Tool:** Screen share (Zoom, Meet, etc.)
- **Duration:** 30 minutes
- **Recording:** ALWAYS record

### Introduction (2 min)
"Thank you for taking the time. I've put together a rough draft of [product].
Your feedback is the most important thing right now.
This is a very rough draft — anything you see can be changed.
I won't feel bad if you tell me something sucks.
I need to hear it now so it doesn't cost me money later."

### Walkthrough (~20 min)
[Walk through each screen, using the questions below]

### Wrap-up (5 min)
"What was the most helpful part?"
"What would you change first?"
"On a scale of 1-10, how useful would this be?"

2. Generate per-screen questions:

### [Screen Name] — Test Questions

1. "What do you think this page is for?"
2. "How would it help you to have this?"
3. "What's the most important thing on this page to you?"
4. "How could it deliver more value?"
5. "Is anything confusing or missing?"
6. "What would you do first on this page?"

3. Create benefit/price anchor capture template:

## Price Anchor Tracking

| Screen | Hidden Benefit | User Quote | Dollar Value |
|--------|---------------|------------|--------------|
| Dashboard | "Saves me 2 hours/day" | "I currently do this manually in Excel" | ~$50K/year |
| Reports | "Eliminates 1 employee" | "We have someone who just does this" | ~$60K/year |

4. Define the outreach email template:

## Outreach Email

Subject: Quick look at [product] — would love your feedback

Hey [name],

Really exciting news — I finished my first rough draft of [product].
I'd love to show it to you to get your feedback.
It'll take about 30 minutes.
How does your calendar look this week?

[Your name]

Rules

• NEVER email the prototype — always walk through live on screen share
• Always record feedback sessions
• Start with the most interested/comfortable prospect
• Listen more than you talk — dig deep like in idea extraction
• Track tangible value statements ("saves X hours", "replaces Y employees")
• Plan for 3+ iterations before asking for the sale

Output

Append to test-plan.md: Session script, per-screen questions, price anchor template, outreach email.