anthropics/build-zoom-team-chat-app

/build-zoom-team-chat-app

Background reference for Zoom Team Chat integrations. Use this after the workflow is clear, especially when the Team Chat API versus Chatbot API distinction matters.

Read This First (Critical)

There are two different integration types and they are not interchangeable:

1. Team Chat API (user type)

   • Sends messages as a real authenticated user
   • Uses User OAuth (authorization_code)
   • Endpoint family: /v2/chat/users/...

2. Chatbot API (bot type)

   • Sends messages as your bot identity
   • Uses Client Credentials (client_credentials)
   • Endpoint family: /v2/im/chat/messages

If you choose the wrong type early, auth/scopes/endpoints all mismatch and implementation fails.

Official Documentation: https://developers.zoom.us/docs/team-chat/
Chatbot Documentation: https://developers.zoom.us/docs/team-chat/chatbot/extend/
API Reference: https://developers.zoom.us/docs/api/rest/reference/chatbot/

Quick Links

New to Team Chat? Follow this path:

1. Get Started - End-to-end fast path (user type vs bot type)
2. Choose Your API - Team Chat API vs Chatbot API
3. Environment Setup - Credentials, scopes, app configuration
4. OAuth Setup - Complete authentication flow
5. Send First Message - Working code to send messages

Reference:

• Chatbot Message Cards - Complete card component reference
• Webhook Events - All webhook event types
• API Reference - Endpoints, methods, parameters
• Sample Applications - 10+ official sample apps
• Integrated Index - see the section below in this file

Having issues?

• Authentication errors → OAuth Troubleshooting
• Webhook not receiving events → Webhook Setup Guide
• Messages not sending → Common Issues
• Start with quick checks → 5-Minute Runbook

OAuth endpoint sanity check:

• Authorize URL: https://zoom.us/oauth/authorize
• Token URL: https://zoom.us/oauth/token
• If /oauth/token returns 404/HTML, use https://zoom.us/oauth/token.

Building Interactive Bots?

• Button Actions - Handle button clicks
• Form Submissions - Process form data
• Slash Commands - Create custom commands

Quick Decision: Which API?

| Use Case | API to Use | |----------|------------| | Send notifications from scripts/CI/CD | Team Chat API | | Automate messages as a user | Team Chat API | | Build an interactive chatbot | Chatbot API | | Respond to slash commands | Chatbot API | | Create messages with buttons/forms | Chatbot API | | Handle user interactions | Chatbot API |

Team Chat API (User-Level)

• Messages appear as sent by authenticated user
• Requires User OAuth (authorization_code flow)
• Endpoint: POST https://api.zoom.us/v2/chat/users/me/messages
• Scopes: chat_message:write, chat_channel:read

Chatbot API (Bot-Level)

• Messages appear as sent by your bot
• Requires Client Credentials grant
• Endpoint: POST https://api.zoom.us/v2/im/chat/messages
• Scopes: imchat:bot (auto-added)
• Rich cards: buttons, forms, dropdowns, images

Prerequisites

System Requirements

• Zoom account
• Account owner, admin, or Zoom for developers role enabled
  • To enable: User Management → Roles → Role Settings → Advanced features → Enable Zoom for developers

Create Zoom App

1. Go to Zoom App Marketplace
2. Click Develop → Build App
3. Select General App (OAuth)

⚠️ Do NOT use Server-to-Server OAuth - S2S apps don't have the Chatbot/Team Chat feature. Only General App (OAuth) supports chatbots.

Required Credentials

From Zoom Marketplace → Your App:

| Credential | Location | Used By | |------------|----------|---------| | Client ID | App Credentials → Development | Both APIs | | Client Secret | App Credentials → Development | Both APIs | | Account ID | App Credentials → Development | Chatbot API | | Bot JID | Features → Chatbot → Bot Credentials | Chatbot API | | Secret Token | Features → Team Chat Subscriptions | Chatbot API |

See: Environment Setup Guide for complete configuration steps.

Quick Start: Team Chat API

Send a message as a user:

// 1. Get access token via OAuth
const accessToken = await getOAuthToken(); // See examples/oauth-setup.md

// 2. Send message to channel
const response = await fetch('https://api.zoom.us/v2/chat/users/me/messages', {
  method: 'POST',
  headers: {
    'Authorization': `Bearer ${accessToken}`,
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    message: 'Hello from CI/CD pipeline!',
    to_channel: 'CHANNEL_ID'
  })
});

const data = await response.json();
// { "id": "msg_abc123", "date_time": "2024-01-15T10:30:00Z" }

Complete example: Send Message Guide

Quick Start: Chatbot API

Build an interactive chatbot:

// 1. Get chatbot token (client_credentials)
async function getChatbotToken() {
  const credentials = Buffer.from(
    `${CLIENT_ID}:${CLIENT_SECRET}`
  ).toString('base64');
  
  const response = await fetch('https://zoom.us/oauth/token', {
    method: 'POST',
    headers: {
      'Authorization': `Basic ${credentials}`,
      'Content-Type': 'application/x-www-form-urlencoded'
    },
    body: 'grant_type=client_credentials'
  });
  
  return (await response.json()).access_token;
}

// 2. Send chatbot message with buttons
const response = await fetch('https://api.zoom.us/v2/im/chat/messages', {
  method: 'POST',
  headers: {
    'Authorization': `Bearer ${accessToken}`,
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    robot_jid: process.env.ZOOM_BOT_JID,
    to_jid: payload.toJid,           // From webhook
    account_id: payload.accountId,   // From webhook
    content: {
      head: {
        text: 'Build Notification',
        sub_head: { text: 'CI/CD Pipeline' }
      },
      body: [
        { type: 'message', text: 'Deployment successful!' },
        {
          type: 'fields',
          items: [
            { key: 'Branch', value: 'main' },
            { key: 'Commit', value: 'abc123' }
          ]
        },
        {
          type: 'actions',
          items: [
            { text: 'View Logs', value: 'view_logs', style: 'Primary' },
            { text: 'Dismiss', value: 'dismiss', style: 'Default' }
          ]
        }
      ]
    }
  })
});

Complete example: Chatbot Setup Guide

Key Features

Team Chat API

| Feature | Description | |---------|-------------| | Send Messages | Post messages to channels or direct messages | | List Channels | Get user's channels with metadata | | Create Channels | Create public/private channels programmatically | | Threaded Replies | Reply to specific messages in threads | | Edit/Delete | Modify or remove messages |

Chatbot API

| Feature | Description | |---------|-------------| | Rich Message Cards | Headers, images, fields, buttons, forms | | Slash Commands | Custom /commands trigger webhooks | | Button Actions | Interactive buttons with webhook callbacks | | Form Submissions | Collect user input with forms | | Dropdown Selects | Channel, member, date/time pickers | | LLM Integration | Easy integration with Claude, GPT, etc. |

Webhook Events (Chatbot API)

| Event | Trigger | Use Case | |-------|---------|----------| | bot_notification | User messages bot or uses slash command | Process commands, integrate LLM | | bot_installed | Bot added to account | Initialize bot state | | interactive_message_actions | Button clicked | Handle button actions | | chat_message.submit | Form submitted | Process form data | | app_deauthorized | Bot removed | Cleanup |

See: Webhook Events Reference

Message Card Components

Build rich interactive messages with these components:

| Component | Description | |-----------|-------------| | header | Title and subtitle | | message | Plain text | | fields | Key-value pairs | | actions | Buttons (Primary, Danger, Default styles) | | section | Colored sidebar grouping | | attachments | Images with links | | divider | Horizontal line | | form_field | Text input | | dropdown | Select menu | | date_picker | Date selection |

See: Message Cards Reference for complete component catalog

Architecture Patterns

Chatbot Lifecycle

User types /command → Webhook receives bot_notification
                            ↓
                     payload.cmd = "user's input"
                            ↓
                     Process command
                            ↓
                     Send response via sendChatbotMessage()

LLM Integration Pattern

case 'bot_notification': {
  const { toJid, cmd, accountId } = payload;
  
  // 1. Call your LLM
  const llmResponse = await callClaude(cmd);
  
  // 2. Send response back
  await sendChatbotMessage(toJid, accountId, {
    body: [{ type: 'message', text: llmResponse }]
  });
}

See: LLM Integration Guide

Sample Applications

| Sample | Description | Link | |--------|-------------|------| | Chatbot Quickstart | Official tutorial (recommended start) | GitHub | | Claude Chatbot | AI chatbot with Anthropic Claude | GitHub | | Unsplash Chatbot | Image search with database | GitHub | | ERP Chatbot | Oracle ERP with scheduled alerts | GitHub | | Task Manager | Full CRUD app | GitHub |

See: Sample Applications Guide for analysis of all 10 samples

Common Operations

Send Message to Channel

// Team Chat API
await fetch('https://api.zoom.us/v2/chat/users/me/messages', {
  method: 'POST',
  headers: { 'Authorization': `Bearer ${token}` },
  body: JSON.stringify({
    message: 'Hello!',
    to_channel: 'CHANNEL_ID'
  })
});

Handle Button Click

// Webhook handler
case 'interactive_message_actions': {
  const { actionItem, toJid, accountId } = payload;
  
  if (actionItem.value === 'approve') {
    await sendChatbotMessage(toJid, accountId, {
      body: [{ type: 'message', text: '✅ Approved!' }]
    });
  }
}

Verify Webhook Signature

function verifyWebhook(req) {
  const message = `v0:${req.headers['x-zm-request-timestamp']}:${JSON.stringify(req.body)}`;
  const hash = crypto.createHmac('sha256', process.env.ZOOM_VERIFICATION_TOKEN)
    .update(message)
    .digest('hex');
  return req.headers['x-zm-signature'] === `v0=${hash}`;
}

Deployment

ngrok for Local Development

# Install ngrok
npm install -g ngrok

# Expose local server
ngrok http 4000

# Use HTTPS URL as Bot Endpoint URL in Zoom Marketplace
# Example: https://abc123.ngrok.io/webhook

Production Deployment

See: Deployment Guide for:

• Nginx reverse proxy setup
• Base path configuration
• OAuth redirect URI setup

Limitations

| Limit | Value | |-------|-------| | Message length | 4,096 characters | | File size | 512 MB | | Members per channel | 10,000 | | Channels per user | 500 |

Security Best Practices

1. Verify webhook signatures - Always validate using x-zm-signature header
2. Sanitize messages - Limit to 4096 chars, remove control characters
3. Validate JIDs - Check format: user@domain or channel@domain
4. Environment variables - Never hardcode credentials
5. Use HTTPS - Required for production webhooks

See: Security Best Practices

Complete Documentation Library

Core Concepts (Start Here!)

• API Selection Guide - Choose Team Chat API vs Chatbot API
• Environment Setup - Complete credentials guide
• Authentication Flows - OAuth vs Client Credentials
• Webhook Architecture - How webhooks work
• Message Card Structure - Card component hierarchy

Complete Examples

• OAuth Setup - Full OAuth implementation
• Send Message - Team Chat API message sending
• Chatbot Setup - Complete chatbot with webhooks
• Button Actions - Handle interactive buttons
• Form Submissions - Process form data
• Slash Commands - Create custom commands
• LLM Integration - Claude/GPT integration
• Scheduled Alerts - Cron + incoming webhooks
• Channel Management - Create/manage channels

References

• API Reference - All endpoints and methods
• Webhook Events - Complete event reference
• Message Cards - All card components
• Sample Applications - Analysis of 10 official samples
• Error Codes - Error handling guide

Troubleshooting

• OAuth Issues - Authentication failures
• Webhook Issues - Webhook debugging
• Common Issues - Quick diagnostics

Resources

• Official Docs: https://developers.zoom.us/docs/team-chat/
• API Reference: https://developers.zoom.us/docs/api/rest/reference/chatbot/
• Dev Forum: https://devforum.zoom.us/
• App Marketplace: https://marketplace.zoom.us/

---

Need help? Start with Integrated Index section below for complete navigation.

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Integrated Index

This section was migrated from SKILL.md.

Complete navigation guide for the Zoom Team Chat skill.

Quick Start Paths

• Start here: Get Started
• Fast troubleshooting first: 5-Minute Runbook

Path 1: Team Chat API (User-Level Messaging)

For sending messages as a user account.

1. API Selection Guide - Confirm Team Chat API is right
2. Environment Setup - Get credentials
3. OAuth Setup Example - Implement authentication
4. Send Message Example - Send your first message

Path 2: Chatbot API (Interactive Bots)

For building interactive chatbots with rich messages.

1. API Selection Guide - Confirm Chatbot API is right
2. Environment Setup - Get credentials (including Bot JID)
3. Webhook Architecture - Understand webhook events
4. Chatbot Setup Example - Build your first bot
5. Message Cards Reference - Create rich messages

Core Concepts

Essential understanding for both APIs.

| Document | Description | |----------|-------------| | API Selection Guide | Choose Team Chat API vs Chatbot API | | Environment Setup | Complete credentials and app configuration | | Authentication Flows | OAuth vs Client Credentials | | Webhook Architecture | How webhooks work (Chatbot API) | | Message Card Structure | Card component hierarchy | | Deployment Guide | Production deployment strategies | | Security Best Practices | Secure your integration |

Complete Examples

Working code for common scenarios.

Authentication

| Example | Description | |---------|-------------| | OAuth Setup | User OAuth flow implementation | | Token Management | Refresh tokens, expiration handling |

Basic Operations

| Example | Description | |---------|-------------| | Send Message | Team Chat API message sending | | Chatbot Setup | Complete chatbot with webhooks | | List Channels | Get user's channels | | Create Channel | Create public/private channels |

Interactive Features (Chatbot API)

| Example | Description | |---------|-------------| | Button Actions | Handle button clicks | | Form Submissions | Process form data | | Slash Commands | Create custom commands | | Dropdown Selects | Channel/member pickers |

Advanced Integration

| Example | Description | |---------|-------------| | LLM Integration | Integrate Claude/GPT | | Scheduled Alerts | Cron + incoming webhooks | | Database Integration | Store conversation state | | Multi-Step Workflows | Complex user interactions |

References

API Documentation

| Reference | Description | |-----------|-------------| | API Reference | Pointers and common endpoints | | Webhook Events | Event types and handling checklist | | Message Cards | All card components | | Error Codes | Error handling guide |

Sample Applications

| Reference | Description | |-----------|-------------| | Sample Applications | Sample app index/notes |

Field Guides

| Reference | Description | |-----------|-------------| | JID Formats | Understanding JID identifiers | | Scopes Reference | Common scopes | | Rate Limits | Throttling guidance |

Troubleshooting

| Guide | Description | |-------|-------------| | Common Issues | Quick diagnostics and solutions | | OAuth Issues | Authentication failures | | Webhook Issues | Webhook debugging | | Message Issues | Message sending problems | | Deployment Issues | Production problems |

Architecture Patterns

Chatbot Lifecycle

User Action → Webhook → Process → Response

LLM Integration Pattern

User Input → Chatbot receives → Call LLM → Send response

Approval Workflow Pattern

Request → Send card with buttons → User clicks → Update status → Notify

Common Use Cases

Notifications

• CI/CD build notifications
• Server monitoring alerts
• Scheduled reports
• System health checks

Workflows

• Approval requests
• Task assignment
• Status updates
• Form submissions

Integrations

• LLM-powered assistants
• Database queries
• External API integration
• File/image sharing

Automation

• Scheduled messages
• Auto-responses
• Data collection
• Report generation

Resource Links

Official Documentation

• Team Chat Docs - Official overview
• Chatbot Docs - Chatbot guide
• API Reference - REST API docs
• App Marketplace - Create and manage apps

Sample Code

• Chatbot Quickstart - Official tutorial
• Claude Chatbot - AI integration
• Unsplash Chatbot - Image search bot
• ERP Chatbot - Enterprise integration
• Task Manager - Full CRUD app

Tools

• App Card Builder - Visual card designer
• ngrok - Local webhook testing
• Postman - API testing

Community

• Developer Forum - Ask questions
• GitHub Discussions - Community support
• Developer Support - Official support

Documentation Status

✅ Complete

• Main skill.md entry point
• API Selection Guide
• Environment Setup
• Webhook Architecture
• Chatbot Setup Example (complete working code)
• Message Cards Reference
• Common Issues Troubleshooting

📝 Pending (High Priority)

• OAuth Setup Example
• Send Message Example
• Button Actions Example
• LLM Integration Example
• Webhook Events Reference
• API Reference
• Sample Applications Analysis

📋 Planned (Lower Priority)

• Form Submissions Example
• Channel Management Examples
• Database Integration Example
• Error Codes Reference
• Rate Limits Guide
• Deployment troubleshooting

Getting Started Checklist

For Team Chat API

• [ ] Read API Selection Guide
• [ ] Complete Environment Setup
• [ ] Obtain Client ID, Client Secret
• [ ] Add required scopes
• [ ] Implement OAuth flow
• [ ] Send first message

For Chatbot API

• [ ] Read API Selection Guide
• [ ] Complete Environment Setup
• [ ] Obtain Client ID, Client Secret, Bot JID, Secret Token, Account ID
• [ ] Enable Team Chat in Features
• [ ] Configure Bot Endpoint URL and Slash Command
• [ ] Set up ngrok for local testing
• [ ] Implement webhook handler
• [ ] Send first chatbot message

Version History

• v1.0 (2026-02-09) - Initial comprehensive documentation
  • Core concepts (API selection, environment setup, webhooks)
  • Complete chatbot setup example
  • Message cards reference
  • Common issues troubleshooting

Support

Use this SKILL.md as the navigation hub for Team Chat API selection, setup, examples, and troubleshooting.

Environment Variables

• See references/environment-variables.md for standardized .env keys and where to find each value.