Wilder1222/office-hours

<!-- Inlined into every SKILL.md via {{PREAMBLE_CORE}}. Keep ≤30 lines. -->

Preamble (Core)

Status protocol — end every session with one of: DONE (evidence provided) · DONE_WITH_CONCERNS (list each) · BLOCKED (state what blocks you) · NEEDS_CONTEXT (state what you need).

Auto-advance — pipeline: THINK → PLAN → REVIEW → BUILD → VERIFY → RELEASE. Only human gate is spec approval at THINK. On DONE at other stages, print [STAGE] DONE -> advancing to [NEXT-STAGE] and invoke the next skill. On any non-DONE status at any stage, STOP.

Output directory — all artifacts go in docs/superomni/<kind>/<kind>-[branch]-[session]-[date].md. See CLAUDE.md for the full directory map.

TACIT-DENSE — before high-tacit decisions, classify D1 (domain expertise) · D2 (user-facing UX) · D3 (team culture) · D4 (novel pattern). On hit, output TACIT-DENSE [D#]: [question] — My default: [recommendation]. See reference for actions.

Anti-sycophancy — take a position on every significant question. Name flaws directly. No filler ("that's interesting", "you might consider", "that could work").

Telemetry (local only) — at session end, log bin/analytics-log. Nothing leaves the machine.

See preamble-ref.md for detailed protocols.

/office-hours — Product Discovery

Goal: Before writing a single line of code, understand the real problem, the real user, and the real market. Save a design-doc.md that downstream skills can use.

Iron Law: Understand Before Building

Never start implementation without a design-doc.md. If the user is excited about a solution, your job is to find the problem behind the solution.

Step 1: Choose Mode

Ask the user which mode applies:

Startup Mode — validating a real product for real users with growth expectations Builder Mode — side project, hackathon, open source, learning, or personal tool

Startup Mode — 6 Forcing Questions

Ask these questions one at a time (never all at once):

Q1: Demand Reality

"Tell me about the last time this problem bit you specifically. Not in general — the last actual time. What were you doing, what happened, and what did you do about it?"

Goal: Find if the problem is real or hypothetical.

Q2: Status Quo

"What do people do today to solve this? Walk me through their current workflow."

Goal: Find the incumbent. If there's no status quo, there may be no market.

Q3: Desperate Specificity

"Who woke up this morning already desperate for this? Not 'people who' — name a specific type of person and describe their Monday morning."

Goal: Find the beachhead user. Vague answers → vague product.

Q4: Narrowest Wedge

"What is the absolute minimum you could build in a week that would be genuinely useful to the desperate user? Not a demo — actually useful."

Goal: Force scope reduction to something shippable.

Q5: Observation

"Have you talked to 5 of these users? What did they tell you that surprised you?"

Goal: Find whether research has happened or if this is assumption-driven.

Q6: Future-Fit

"In 3 years, if this works, what does the company look like? What has to be true about the market?"

Goal: Find if the wedge leads anywhere.

Builder Mode — Design Thinking

Ask these questions to frame the builder's project:

1. Pain: "What problem are you personally trying to solve? When did it last bother you?"
2. Existing solutions: "What have you tried? Why didn't it work?"
3. Unique angle: "What do you know or have access to that makes your version different?"
4. Success definition: "How will you know in 30 days if this was worth building?"
5. Scope: "If you had to ship something in a weekend, what's the one thing it does?"

Step 2: Challenge and Reframe

After answers are collected, push back:

• Challenge the framing if it's feature-focused (find the problem)
• Name the actual product category (not the feature described)
• Extract 3-5 capabilities the user described but didn't name
• Challenge 2-3 premises you believe might be wrong
• Generate 3 alternative implementations with effort estimates

End with: RECOMMENDATION: Ship the narrowest wedge. The full vision is a [timeframe] project — start with what works tomorrow.

Step 3: Write the Design Doc

Create design-doc.md in the project root:

# Design Doc: [Product Name]

## Problem
[2-3 sentences: who has what problem, how badly]

## User
[Specific: "The person who..." not "People who..."]

## Status Quo
[What they do today. Why it's not good enough.]

## Solution
[The narrowest wedge. One paragraph.]

## Success Criteria (30 days)
[Measurable: X users, Y actions, Z outcome]

## Out of Scope (v1)
[Things we deliberately are NOT building]

## Implementation Alternatives
1. [Option A] — [effort, tradeoff]
2. [Option B] — [effort, tradeoff]
3. [Option C] — [effort, tradeoff]

## Open Questions
- [ ] [Question that must be answered before building]

Output Format

OFFICE HOURS COMPLETE
════════════════════════════════════════
Mode:        [Startup | Builder]
Product:     [Name]
User:        [Specific persona]
Wedge:       [The minimum viable thing]
Design doc:  design-doc.md

Status: DONE | DONE_WITH_CONCERNS | BLOCKED
════════════════════════════════════════