8gg-git/incident-response
engineering/skills/incident-response/SKILL.md
Triage and manage production incidents. Trigger with "we have an incident", "production is down", "something is broken", "there's an outage", "SEV1", or when the user describes a production issue needing immediate response.
testing
Updated Mar 25, 2026
$ install --global
skillsauthnpx skillsauth add 8gg-git/knowledge-work-plugins incident-responseInstall this skill globally with one command. Works with Claude Code, Cursor, and Windsurf.
Security Scan Results
3 of 9 scanners reported clean
Some scanners were skipped, did not run, or reported a non-clean status. Review each row below.
3
Scanners Passed
9
Scanners in report
Clean
TrivyContainer and dependency vulnerability scanner
95%
Clean
SemgrepStatic code analysis for vulnerabilities
95%
Clean
mcp-scan (Snyk)Model Context Protocol security validation
95%
Error
VirusTotalMulti-engine malware detection
70%
Skipped
Snyk (dep)Open source security scanning
50%
Skipped
Socket.devSupply chain security analysis
50%
Skipped
CrowdStrikeAdvanced threat intelligence
50%
Skipped
OSV-ScannerOpen Source Vulnerability database check
50%
Skipped
OWASP Dep-Check
50%
Last scanned: Mar 25, 2026, 9:13 PM46.9s1 file scanned
SKILL.md
- name:
- incident-response
- description:
- Triage and manage production incidents. Trigger with "we have an incident", "production is down", "something is broken", "there's an outage", "SEV1", or when the user describes a production issue needing immediate response.
Incident Response
Guide incident response from detection through resolution and postmortem.
Severity Classification
| Level | Criteria | Response Time | |-------|----------|---------------| | SEV1 | Service down, all users affected | Immediate, all-hands | | SEV2 | Major feature degraded, many users affected | Within 15 min | | SEV3 | Minor feature issue, some users affected | Within 1 hour | | SEV4 | Cosmetic or low-impact issue | Next business day |
Response Framework
- Triage: Classify severity, identify scope, assign incident commander
- Communicate: Status page, internal updates, customer comms if needed
- Mitigate: Stop the bleeding first, root cause later
- Resolve: Implement fix, verify, confirm resolution
- Postmortem: Blameless review, 5 whys, action items
Communication Templates
Provide clear, factual updates at regular cadence. Include: what's happening, who's affected, what we're doing, when the next update is.
Postmortem Format
Blameless. Focus on systems and processes. Include timeline, root cause analysis (5 whys), what went well, what went poorly, and action items with owners and due dates.
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