helpcenter
When the user wants to create, update, read, or manage help center articles or customer conversations via the Help.Center API. Use when the user says "write a help article", "update the docs", "publish an article", "add to the help center", "create a knowledge base article", "edit the getting started guide", or mentions Help.Center, help articles, or knowledge base content management. Also use when the user says "reply to this customer", "draft a reply", "list open conversations", "assign this conversation", "add a note to the conversation", or mentions the Help.Center inbox, customer support conversations, customer replies, or internal discussion threads.
