sherpamind
Use for SherpaDesk-related requests: ticket lookup, support-history retrieval, account/user/technician analysis, stale-ticket review, workload questions, operational reporting, and open-ended natural-language questions about SherpaDesk data. This skill is a local SherpaDesk backend plus OpenClaw query layer: it requires SherpaDesk API credentials for live setup, creates workspace-local runtime state under `.SherpaMind/`, and may install an optional user-level background service. Trigger when the user mentions SherpaDesk or asks about tickets, support issues, clients/accounts, technicians, resolution history, recurring incidents, backlog, response timing, or similar support-operations analysis.
tools
