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Published April 30, 2026 at 4:06 PM

TechCrunch

May 1, 2026, 6:00 AM

Salesforce is crowdsourcing its AI roadmap — with customers

Salesforce is crowdsourcing its AI roadmap — with customers

Salesforce lets its customers lead its product roadmap with the thinking that if one enterprise customer has a problem, the others likely do too.

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Canonical URL for this story: https://techcrunch.com/2026/04/30/salesforce-is-crowdsourcing-its-ai-roadmap-with-customers/