Published June 15, 2026 at 2:34 PM
TechCrunch
Jun 16, 2026, 6:00 AM
Salesforce acquires AI customer service platform Fin for $3.6B

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that businesses can use to build custom AI agents that automate tasks.
Canonical URL for this story: https://techcrunch.com/2026/06/15/salesforce-acquires-ai-customer-service-platform-fin-for-3-6b/